Privacy Policy and GDPR Compliance

Get to know how Ulexaridonel collects, uses, and safeguards your personal information in line with South African POPIA and global standards such as GDPR and CCPA.

Information We Collect

We collect only the information necessary to deliver our services, improve communication, and comply with legal obligations.

• Personal details such as name, email, and phone provided through our contact form.
• Data about your interaction with our site, including IP address, browser type, and browsing patterns.
• Cookies and similar technologies to analyse traffic, remember preferences, and enhance site performance.
• Correspondence records to respond to requests and ensure service quality.

How We Use Your Data

Your information is used strictly to provide requested services, respond to communications, and fulfil business operations.

• Managing enquiries, consultations, and service delivery.
• Improving content, site usability, and user experience.
• Complying with South African laws including POPIA.
• Enabling analytics to refine our marketing and service offerings.

Legal Basis for Processing

We only process personal data where lawful grounds apply, including explicit user consent and legitimate interest.

Our main legal bases are the delivery of services requested by you, compliance with statutory obligations, and improvement of business outcomes in your best interests.

Sharing Data

We do not sell user data and only share it as required for our business functions or regulatory compliance.

• Third-party service providers who assist in technical operations, bound by confidentiality agreements.
• Government regulators if legally required to respond to investigations, complaints, or legal proceedings.
• Business successors if the company is sold, merged, or reorganised, under equivalent data protection obligations.

Data Security

We apply physical, electronic, and managerial safeguards to protect your personal data against loss, misuse, and unauthorized disclosure. Our team is trained in data privacy and review procedures regularly.

Your Rights

You have the right to access, correct, or request deletions of your data—subject to verification and legal requirements.

• Request a copy or correction of your data
• Withdraw consent for future processing
• Request erasure where retention is not legally required
• Raise a complaint about data use or privacy handling

Cookie Usage

Cookies help us offer a smoother site experience and understand user behavior. You can adjust browser settings to control cookies or read our full policy for details.

See Cookie Policy See Cookie Policy

Contact

For privacy queries, data requests, or to exercise your rights, email or call our privacy team directly. See below for details.

Privacy Policy Updates

Any changes to this privacy policy will be published here, with the date of update clearly shown for your reference.